Privacy Policy — SASDEE Kreations
Last updated: date
SASDEE Kreations ("SASDEE," "we," "us," or "our") provides bespoke fashion and custom tailoring services through our website at sasdeekreations.com (the "Site") and via direct messaging channels such as WhatsApp. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have.
By using the Site or contacting us to place an order, you agree to the practices described in this Policy.
1. Information We Collect
a) Information you give us directly
Contact details — name, phone number, email address, delivery address, and country/city
Order details — items selected, fabric and style preferences, occasion, and order notes
Body measurements you share with us to produce a bespoke, made-to-measure garment
Payment-related information you share when arranging or confirming payment (we do not process card payments on the Site itself; payment is typically arranged directly with us, e.g., via bank transfer or mobile money)
Messages, photos, or attachments you send us via WhatsApp, phone, email, or Instagram
Any information you provide through our Contact form or when you enquire about an order
b) Information collected automatically
Your selected display currency (GHS, NGN, or USD)
Items added to your Site cart
Basic technical data such as IP address, browser type, device type, and pages visited, collected through standard website hosting and performance-monitoring tools (our Site is hosted on Vercel and uses error-monitoring software (Sentry) to help us detect and fix technical issues)
Cookies or similar technologies used to remember your cart contents and currency preference
We do not knowingly collect sensitive personal data (such as health or financial account details) beyond what is reasonably necessary to fulfil a bespoke order (for example, measurements needed for garment construction).
2. How We Use Your Information
We use the information we collect to:
Take, confirm, and fulfil your bespoke orders, including cutting and tailoring garments to your measurements
Communicate with you about your order, including via WhatsApp, phone, or email
Arrange delivery or shipping of completed garments, including across borders (e.g., between Ghana and Nigeria)
Display prices in your preferred currency and remember your cart
Respond to enquiries submitted through our Contact page or social media
Maintain records of returning customers' measurements and preferences, where you have asked us to keep them, so future orders are easier
Improve our Site's performance and fix technical errors
Comply with legal obligations and protect against fraud or misuse of our services
3. How We Share Your Information
We do not sell your personal information. We may share it with:
Service providers who help us operate the Site or our business, such as our website hosting provider (Vercel), content management provider (Sanity), and error-monitoring provider (Sentry)
Delivery and logistics partners to fulfil and ship your order
WhatsApp/Meta when you choose to contact us through WhatsApp — your communications there are also subject to WhatsApp's own privacy policy
Professional advisors or authorities, where required by law, to protect our rights, or to prevent fraud
Each of these parties is only given the information needed to perform their function and is expected to keep it secure.
4. International Transfers
We serve customers in Ghana, Nigeria, and beyond. As a result, your information may be processed or stored in a country other than the one in which you live, including on servers operated by our hosting and technology providers. We take reasonable steps to keep your information secure wherever it is processed.
5. Data Retention
We retain your information for as long as necessary to:
Fulfil your current order
Keep a record of your measurements and order history for future orders, where reasonable and where you have not asked us to delete them
Meet our legal, accounting, or reporting obligations
You may ask us to delete your measurement records or order history at any time (see Section 7).
6. Cookies
Our Site uses limited cookies or similar local storage to remember items in your cart and your selected display currency. These are used to make the Site function properly rather than for advertising purposes. You can control or disable cookies through your browser settings, though this may affect how the Site works.
7. Your Rights and Choices
Depending on your location, you may have the right to:
Access the personal information we hold about you
Correct inaccurate information (for example, updated measurements)
Request deletion of your information, including saved measurements
Object to or restrict certain uses of your information
Withdraw consent where we rely on it
To exercise any of these rights, contact us using the details in Section 9. We will respond within a reasonable time.
8. Children's Privacy
Our services are intended for adults placing orders, including on behalf of children (e.g., kids' clothing). We do not knowingly collect personal information directly from children. If you believe a child has provided us with personal information directly, please contact us so we can remove it.
9. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at:
Email: hello@sasdeekreations.com
Phone/WhatsApp: +233 80 897 2923 8
Instagram: @sasdeekreations
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will post the updated version on this page with a new "Last updated" date.